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This week on Undercover Boss, we visit the Menchie’s yogurt franchise. Viewers follow C.E.O and co-owner of the franchise Amit Kleinberger, a former Israeli defense force commander. Kleinberger came to America with a few thousand dollars and a dream, after being injured by a terrorist group while serving as commander.
Kleinberger’s first stop on the four-store shadow was Settle, WA. There, he shadowed Dylan, the store’s shift leader. He is not going as himself of course, he is now Alan, an aspiring entrepreneur.
Dylan really shows Alan the ropes. He tells Alan things have to be done speedy and cleanly to ensure the customers' satisfaction. Alan was very stiff at first but later he would get the hang of things.
Later we find out that Dylan wants to be a dental hygienist, but the cost of living, taking care of his daughter, and paying for school is hindering him from pursuing his dream right now.
After leaving Dylan in Seattle, we head over to shadow shift leader Drew. Drew is a character - she feels pretty people shouldn’t have to work. She also gives Alan the nickname Jeeves.
Drew tells Alan that they work with fresh fruit a lot and is supposed to show Alan how to skin a mango. Instead, she makes him do it and continues to call him Jeeves.
Drew hates all the questions Alan asked, and their experience together was not a pleasant one.
Later, Alan heads to the El Paso store where we meet Jennifer, the store's bubbly team member. This particular franchise is the top performing store and Kleinberger wants to see why so he can have the same great performance in other stores.
The store has a party and Alan was thrown into the atmosphere of fun. He learned to blow up balloons, dressed up, and danced with the little girls during the party. Jennifer noticed that Alan was really stiff but things worked out to be fun and the little girls enjoyed themselves.
In their downtime we find that Jennifer used to be a rebellious kid. Not only was she rebellious but she also missed out on a lot of time with her father because he was serving our country. Now she has to be mature and grow up to prove to her parents she’s changing. Her goal is to be a 1st grade teacher.
Alan’s last stop was to the farm where they produce all the milk that goes into the yogurt. Alan works with Francisco, the farm’s herdsman. The two deal with milking cows and even helping birth a calf. Francisco allows Alan to name the cow, and he names the calf Alan.
Francisco surely shows the undercover boss that he is an asset to the company, but his hard work keeps him away from his family.
At the show's closing all four employees find that Alan is really the head of the company they work for. They all have inspired him and most of them positively influenced his experience. Kleinberger gave Drew another chance to change her act, and gave Dylan a new car, and money for school. Jennifer also was given money for school and a job at the store near the school she plans to attend. Family vacations were given and everyone left this experience renewed and happy.