Apparently some people have had some major issues with their Kylie Lip Kits.
The cosmetic line created by the youngest sister of the Kardashian-Jenner clan has received an “F” rating from the Better Business Bureau. The lowest possible rating reflects the company’s overall business practices and how it handles consumer questions, complaints and other issues.
According to the BBB, Kylie Jenner’s cosmetic company has gotten 133 complaints from customers who filed their concerns and a handful of the issues have remained unresolved.
Many of the complaints are over the deliveries. Customers have said that they received damaged or incomplete items of what they ordered and others claim that they have not received their orders at all.
In response to the complaints the company informed the BBB last May that “because their product is shipped in highly recognizable packaging, they feel that packages are being vandalized or stolen.”
There’s no telling if any of these complaints will slow down sales for Jenner’s line which has been extremely popular.
Check out our review of Kylie's Lip Kits here.