Charles Ramsey became a household name this week as he has been credited as saving the women held captive in a Cleveland, Ohio home that was located in his neighborhood after leaving a McDonald’s. Now, the fast food company is directly reaching out to him.

He told Cleveland’s WEWS, an ABC affiliate, after coming across one of the three women trying to escape, “I heard screaming. I’m eating my McDonald’s. I come outside. I see this girl going nuts trying to get out of the house. I go on the porch and she says, ‘Help me get out. I’ve been here a long time’.”

While this interview has gone viral, McDonald’s took to their Twitter account to write:

On Wednesday, the company wouldn’t elaborate but confirmed they would “reach out to Mr. Ramsey directly,” adding, “we saw an overwhelming response on Twitter calling on McDonald’s to do something.As we committed, we will be in touch.”

In an interview with CNN’s Anderson Cooper of Amanda Berry, “she was well groomed. She didn't look like she was kidnapped. That's what I'm saying. That's what threw me off. She was like I'm in here trapped. I'm like, well, you don't look kidnapped so maybe you got a boyfriend problem. But I'm thinking I know who lives here and he's 50 something. You can't be the boyfriend problem. You know? It can't be him. Maybe you're dating his son.”

He also said he “never” saw her or the other girls in the year he had been neighbors with Ariel Castro, the kidnapper.