Dominos Pizza received rave reviews from Jeaneth Manzaniita Tavares who posted a photo of her pizza on the company’s Facebook page. Rather than a response of gratitude, Dominos responded to her posting with an apology.
The hilarious story, first posted by Gawker, shows Taveares raving about the pizza on Facebook Wednesday saying, “Best Pizza Ever! Pan Pizza Keep up the good work guys!”
Domino’s reply to the post? “So sorry about that! Please share some additional information with us at bit.ly/dpz_care and please mention reference# 1409193 so we can have this addressed.”
As Gawker notes, it is possible that Domino’s is so used to receiving negative responses on their page that they have an auto-reply set into place.
One Facebook user called Domino’s out saying, “That wasn't a complaint, but a compliment. Wow. Lol”
The pizza company was quickly to respond, “No, we meant we were sorry it took Jeaneth so long to enjoy the best pizza ever. Think of all the pizza she's likely had that wasn't the best ever! Yeah, that's it.... Thanks so much for the kind words, Jeaneth.”
Image: Facebook