Thanks to a thoroughly unhelpful JetBlue flight attendant, a three-year-old girl was unable to go to the bathroom and forced to urinate on herself in her plane seat.

A mother was traveling with her two daughters on a flight from New York to Boston when their plane was delayed on the tarmac.

Jennifer Devereaux, the mother, tried to take her daughter to the bathroom, but the flight attendant refused to allow the girl to go to the restroom.

“She snapped at me, ‘No, sit down’,” Devereaux said, according to CBS Boston.

Her daughter then urinated in her own seat. When Devereaux attempted to clean the mess, the flight attendant once again refused to allow the woman to get up.

“And I said, ‘please give me a break. My daughter had an accident because you wouldn’t let me take her to the bathroom. After I clean it up I will sit down.’ She turned around and reported it to the pilot,” Devereaux said, according to CBS Boston.

Devereaux filed a complaint against JetBlue and was gifted a $50 credit toward her next trip but has yet to receive a formal apology, reports New York Daily News.