A woman in Minnesota claims she found a frog in a box of her Barilla penne pasta and has accused the company of not taking the issue seriously enough.
Penny Hagen told Minnesota’s Fox9 she had eaten half the box of pasta and put it back in a cupboard in her kitchen, but her husband accidentally hit it off of its shelf and it fell on the floor.
“The pasta fell directly on the floor with the petrified frog,” Hagen claimed. “Barilla had sent me a package to return the pasta, the box and the frog. I returned it to them right away.”
However, Hagen doesn’t think Barilla is doing enough about the alleged incident. She wants to be compensated with more than just the coupons they sent her for her inconvenience.
“I think Barilla has not taken this as serious as they should have,” she said, adding her kitchen is “very clean” and would never have a frog on it.
In a statement, Barilla’s consumer relations rep said, “Barilla is aware of the isolated report regarding a foreign element in a box of Barilla pasta. Once we received this report, we immediately took action to coordinate directly with the consumer and have connected via phone, email and mail.
We have also retrieved the product in question to investigate any deviation from our manufacturing and packaging processes.”