Demi Lovato is known as a celebrity who loves to interact with her fans, whether it’s on social media or in person, but she took to Twitter on Tuesday, March 22 to let them know that she can’t possibly stop for every single fan wanting to talk to her.

Lovato explained she normally tries to stop for fans, but she feels it’s safer for everyone if she goes inside when there are large crowds demanding her attention.

When this happens, there are some people who yell negative things at her for it, but she reminded everyone she’s “human too” and negativity still “hurts.” She urged those who yell at her to take their “negativity elsewhere.”